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Thursday, 7 June 2012

Frameworks for change Coaching Process (FCP)

Keeping on track in a downturn
What do we need to do to keep on track in the downturn? With the myriad of suggestions and ideas and with panic starting to set in in the market place what do we need to do to keep centred? What do we need to do to ensure that at the end of the downturn our businesses are thriving and we’re still passionate about what we do?

The following are notes taken of a speech given to the Scottish chapter of the PSA (Professional Speaking Association) at a meeting in Glasgow in 2009. During the speech I used the FCP © box of insights, setbacks and mentors to act as a catalyst for the direction of the speech and to allow interaction with and participation from the audience.

There are 3 types of cards used: insights, setbacks and mentors.

Insights (I). These either indicate a direction, attitude or behaviour you can take, highlight a truth you need to remember or remind you of a time when you demonstrated a particular quality or behaviour to bring it in to the now.

Setbacks (S). These may indicate a particular attitude that is unproductive, identify a habitual way you react that restricts your effectiveness or presents its self through someone who displays a behaviour that sets you back in this way.

Mentors (M). These are either real people who already model this quality that can act as an example for you at this time or reminds you to express this quality.

As with all learning if we can make our own links to the key points it will have greater impact for us. This first list therefore purely offers the cards picked and you are invited to explore your own connection to these in relation to keeping on track.
  • I: You broke through your closed shell of isolation into a true understanding and experience of team work.
  • M: Peace.
  • M: Wisdom.
  • I: You value and express the quality of KINDNESS in the present situation. Recall a time when you experienced kindness.
  • S: You made a final commitment without the means to fulfil it.
  • I: You value and express the quality of FAITH in the present situation. Recall a time when you experience faith.
  • I: Even though you were busy, you took time to reach out to a colleague in distress and offered your support.
  • M: Flexibility.
  • S: You are setback by DISAPPOINTMENT in the present situation. Recall a time when disappointment set you back.
  • S: You are setback by RESENTMENT in the present situation. Recall a time when resentment set you back.
  • I: You didn’t get caught in the rat race to the top.
  • M: Authenticity.
The following notes contain details of the discussion undertaken during the session. You may find these resonate with your own exploration of the cards, add something to them or something else entirely.

I: You broke through your closed shell of isolation into a true understanding and experience of team work.
There are 3 aspects to this card:

- breaking through the closed shell of isolation
- true understanding of teamwork
- true experience of teamwork

It’s certainly very difficult to keep on track if we isolate ourselves, so too if we experience teamwork where everyone operates in their own silos.

Perhaps we’re being asked to consider what breaking through our closed shell of isolation into a true understanding and experience of teamwork would look, sound and feel like or perhaps it’s a reminder we’re already doing it.

M: Peace.
It’s very easy to think we’ll calm down or take time out once we’ve finished everything, once the downturn is over. Here we’re being asked to bring a quality of peace into our lives now. Knowing that from that place of peace we’re more likely to make better decisions and wiser choices.

M: Wisdom.
Once we’re more peaceful we’re then much more able to listen to our own inner wisdom to enable those choices to be those best for us at this time.

I: You value and express the quality of KINDNESS in the present situation. Recall a time when you experienced kindness.
Kindness doesn’t necessarily come from doing big things but the smaller things – like a smile, a thank you or a phone call when we know someone is struggling. Expressing kindness not only has a positive effect on others but also affects how we feel too.

S: You made a final commitment without the means to fulfil it.
We explored 2 different interpretations of this card.

The first was about the pain involved in making a commitment to do some work that we didn’t have the expertise to do. The pain here involved physically being ill whilst trying to do the work. It also involved not then having time to do work that would use our expertise and missing out on the joy that gives us.

The second interpretation was having this as a belief about commitments made. That is every time we make a commitment believing we don’t have the skills to do it. Which potentially stops us even saying yes to commitments in the first place and will certainly stop us seeing the opportunities that do exist.

I: You value and express the quality of FAITH in the present situation. Recall a time when you experience faith.
Having faith in ourselves, each other, the economy in general and the future will help to alleviate the setback above.

I: Even though you were busy, you took time to reach out to a colleague in distress and offered your support.
This seems to be a continuation of true teamwork and looking out for others around us and being there for them. Sometimes we don’t do this for fear of not knowing that to say. However we don’t need to know how to solve someone’s problem, or what to do to be of support to another person.

M: Flexibility.
Being flexible is key in ensuring we don’t miss the opportunities - flexible in thought or action.

S: You are setback by DISAPPOINTMENT in the present situation. Recall a time when disappointment set you back.
Sometimes it’s really easy to see the outcome as a setback. Something didn’t turn out as we expected and that’s the setback. Here we’re being asked to consider that it’s our reaction to the outcome, our disappointment, that is the setback. How is our reaction setting us back? What is it stopping us doing? How is it making us feel? Our reactions are a choice we have every day.

S: You are setback by RESENTMENT in the present situation. Recall a time when resentment set you back.
I wonder how easy it is, once disappointed with what’s happened, for us to start to resent others who have achieved what we wanted? To look outside of ourselves and spend time noticing and resenting what others have compared to our own apparent lack.

I: You didn’t get caught in the rat race to the top.
Not getting caught up in the rat race and releasing the resentment and comparison with others and....

M: Authenticity.
... being authentic will allow these setbacks to be released .

In a downturn the one thing we need to be is at our best and the one thing we know how to be is to be ourselves. So rather than go off track in a downturn by trying to be what we think others want us to be, the one thing we can do to keep on track is to be authentic. To offer the world our own unique expression of humanity and trust that if others do the same we’ll all come out of the downturn.

The process, the insight, setback and mentor cards used here are from Frameworks for Change © Innerlinks - www.innerlinks.com.

Alison Smith
The Purchasing Coach

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