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Friday, 15 January 2016

Supplier Relationship Management or just Relationship Management

On a recent workshop, during a conversation about the meaning of Supplier Relationship Management, we realised the words used are very prescriptive and not at all inclusive.

As I shared earlier in the week we felt the supplier (red), procurement (blue) and internal stakeholders (green) would all have different interpretations for what the words meant. Interpretations that might not necessarily inspire the desired action from those involved.

Our recommendation on the day therefore was that we refer to the activity of managing buyer/supplier relationships as Relationship Management.

I realise that may beg the question - what relationship - but at least it enables the responsibility for the relationship to be shared. After all marriage guidance isn't called wife guidance or husband guidance - as much as either party might like it to!

Alison Smith
The Purchasing Coach 
Inspiring Change Inside and Out (more here on why that's important)

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